Warranty & Quality Guarantee

Effective Date: January 1, 2026

1. The Teeran Quality Commitment Teeran Tech engineers wireless CarPlay and Android Auto adapters using only top-tier, heat-dissipating components, advanced 5GHz Wi-Fi modules, and rigorous quality control protocols. Because we have absolute confidence in our automotive technology, every new product purchased directly from theteeran.com or our authorized Amazon brand store is fully backed by a 12-Month Limited Warranty from the date of original purchase.

2. What Does This Warranty Cover? This comprehensive warranty covers any verifiable defects in material or workmanship under normal, everyday use during the 12-month warranty period. During this timeframe, Teeran Tech will repair or replace, at no charge to the customer, products or specific parts of a product that prove defective strictly due to improper material or manufacturing errors.

3. Exclusions: What Does This Warranty Not Cover? To maintain fairness, this warranty is voided under the following conditions. It does not cover problems, malfunctions, or damage caused by:

• Conditions, malfunctions, or damage not resulting from defects in original material or workmanship.
• Severe physical damage caused by dropping, crushing, stepping on, or vehicular accidents.
• Exposure to extreme environmental conditions beyond standard automotive interiors, including direct submersion in liquid or water damage.
• Damage caused by using unauthorized third-party cables, faulty vehicle USB ports, or incorrect power supplies.
• Unauthorized repairs, modifications, or attempts to open the device shell.
• Unauthorized Sellers: Products purchased from unauthorized third-party resellers, counterfeiters, or used item marketplaces (like eBay used sections) carry no warranty from Teeran Tech.

4. Firmware and Software Update Policies The automotive tech ecosystem is constantly evolving. Apple and Google frequently update their smartphone operating systems. We continuously release Over-The-Air (OTA) firmware updates for our adapters to maintain and improve compatibility with new iOS and Android updates.

• Failure to update the device software as instructed by our technical support team may result in connectivity issues and may void specific performance claims. However, failing to update software does not void the physical hardware warranty.

5. How to File an Official Warranty Claim If you experience a persistent hardware or connectivity issue within 12 months of your original purchase date, please contact our Level-2 technical support team directly at contact@theteeran.com. To drastically expedite your warranty claim, your initial email must include:

1. Your original Order ID / Receipt.
2. The exact make, model, and manufacturing year of your vehicle.
3. Your current smartphone model and the exact OS version (e.g., iPhone 15 Pro, iOS 18.1).
4. A short description of the issue, accompanied by a brief smartphone video demonstrating the failure to connect or hardware issue.

Our engineering team will first attempt to resolve the issue remotely via a guided firmware update. If the hardware is definitively deemed defective after troubleshooting, we will issue a brand-new replacement unit immediately.